Best Payout Casinos

Contact Us

Use this page to reach the editorial team behind the tested casino ratings and withdrawal data published on this site.

How to Get in Touch

Send your message to info@aplusdesign.co.uk. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guaranteed turnaround.

What You Can Write to Us About

  • Factual corrections -- if a tested RTP figure or a withdrawal time we published no longer matches what you see at the casino, let us know the specific detail.
  • Outdated bonus information -- bonus terms change frequently; flag the casino name and the line that needs updating.
  • Broken links -- paste the URL of the page where you found the broken link so our team can locate it quickly.
  • Partnership enquiries -- include your site name, your audience size, and the type of arrangement you have in mind.
  • Data requests under the privacy policy -- state clearly which right you are exercising, for example access or erasure.

What We Cannot Help With

This site does not have access to any casino account. We cannot view your balance, unlock a suspended account, process a refund, or close an account on your behalf. We do not mediate disputes between players and operators.

For account issues, contact the operator's support team directly. If that does not resolve the matter, escalate to the operator's approved ADR provider, whose details appear in the casino's terms and conditions. The UK Gambling Commission publishes guidance on how the ADR process works.

Gambling Support

If you are concerned about your own gambling or someone else's, free confidential help is available right now.

  • BeGambleAware -- www.begambleaware.org
  • GamCare -- free helpline on 0808 8020 133, available 24 hours a day
  • GAMSTOP -- self-exclusion across UKGC-licensed casinos at www.gamstop.co.uk